Delivery & Returns

  • For the Blackout Box Monthly Rebillable Subscription, we bill regularly on the first and ship between the 24th and 30th of each month. You will always receive a shipping confirmation with a tracking number so that you may follow your box's progress.


  • If we made an error packing your Blackout Box, the exchange will be promptly honored free of charge to you. All returns must be shipped within 10 days of receipt of merchandise. Items returned after 10 days will be destroyed and not returned, refunded or exchanged. 


  • Monthly Subscriptions can be canceled at any time by logging into your account, selecting MANAGE SUBSCRIPTION, and clicking cancel subscription. If you’ve already been billed for this month’s box, your cancellation will take effect in the next billing cycle.